Bubble Artefacts Ethnographic Tribal Art Gallery deals in stunning hand made tribal objects which have been used, in some cases, for many, many years. We ask that you carefully study the photographs relating to each object prior to committing to purchase and please feel free to contact us if you require any additional information. In the event that you are unhappy with your purchase for any reason, we accept returns within thirty days of purchase. Please note, return postage cost are at the expense of the buyer. We offer a full refund or a credit note on the original total purchase valid for twelve months, which ever you prefer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
For international shipping, we offer Australia International Express Post, DHL or TNT with tracking services (6 to 10 days) For domestic shipping (within Australia), we use Australia Parcel Post, Fastways or Couriers Please with tracking services. Where possible we are happy to combine orders and credit you back the difference if we can make it cheaper for you. All of the postal services used by Bubble Artefacts feature an online tracking facility. For particularly heavy items, we also offer an Australia Post Sea Mail Service. (5 to 7 weeks). Purchases will be shipped no later than five business day following receipt of payment. We can provide quotes for insurance if required, please ask for a quote at time of purchase.
We can ship to virtually any address in the world. Note that there are restrictions on some artefacts within some countries, and some products cannot be shipped to international destinations. Please ensure you aware of your countries customs and import rules. Items are sent Delivery Duty Unpaid (DDU) as it is not possible for us to know the customs and import duty or taxes for every country around the world.
Please also note that the shipping rates for many items we sell are weight-based and include the item weight and packaging costs. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.